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The player from Portugal is experiencing difficulties withdrawing his funds due to limited availability of payment methods. The player from Bosnia and Herzegovina is experiencing difficulties withdrawing his winnings due to ongoing verification. Since the casino hasn’t provided any alternative solution to verify the player, we were forced to close this complaint as ‘unresolved’.

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We had thanked both the player and the casino for their cooperation and marked the complaint as resolved. I’ve noticed some delays in customer service response times during busy periods. And, the absence of a dedicated mobile app for UK users can be a bit of a downer if you prefer betting on an app over a browser. While there’s plenty of sports to bet on, the options for niche sports could be better.

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The player’s account was verified, and the winnings were accumulated with real money. Despite multiple requests, the player failed to provide the necessary communication with the casino. Consequently, the complaint was rejected due to a lack of response from the player.

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Withdrawal requests can be processed within 72 hours or less and can be delivered to e-wallets within 24 hours. Payouts to cards or via bank transfers can take between three to ten workdays. Unfortunately, the rest of the winnings remained withheld for a month.

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The player from Brazil is experiencing difficulties withdrawing their winnings. The complaint was resolved as the player managed to withdraw his winnings. The player from Czech Republic had their account blocked without further explanation. Upon using a different payment method the player successfully made a withdrawal and received their payment. The player from Thailand had his account blocked without further explanation. The player from Pakistan deposited 14,000 PKR to her MostBet account, but the funds haven’t been credited.

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The player from Morocco had their account blocked after submitting all required documents. When attempting to log in, the player was redirected to another page. We were unable to investigate further due to the player’s lack of response to our messages and questions.

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The player had contacted the casino multiple times but had received no response. However, the player did not respond to our follow-up messages, leading us to reject the complaint due to a lack of further communication from the player’s side. The player from Peru had her account locked and was told to wait 60 days for access after submitting documents. Despite the promised timeline, it had been over 120 days without account access or the ability to withdraw her funds of $350.

The player from India had been waiting for a withdrawal for less than two weeks. We informed the player about usual withdrawal processing times and advised patience. The player did not respond to follow-up messages, leading us to reject the complaint due to lack of communication. When evaluating online casinos, we meticulously analyze each casino’s Terms and Conditions with the aim to assess their fairness level.

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Despite completing the necessary steps and receiving assurance during the verification interview, the account remains unverified. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. Based on the revenues, we consider it to be a medium-sized online casino.

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The multiple payment options, including crypto and the options available to football bettors, caught our attention. The fact that you can deposit from as little as 2 Euros also won them points. It’s simply because they aren’t as well known as they should be for a site that has been around for more than a decade.

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His withdrawal attempts had been continually canceled over a four-day period. However, the player did not respond to our inquiries within the extended seven-day period. As a result, we had no other option but to reject the complaint due to lack of necessary information for further investigation. The player from India had requested two withdrawals totaling INR four months ago from MostBet Casino, but the transactions were still pending. Despite having provided all necessary documents and screenshots, the player had not received any response from the casino.

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After some back and forth, he had confirmed receiving part of his winnings but lost some in the process. We had deemed the case resolved as the player received the larger portion of his winnings. The casino had delayed its response despite the player having provided all necessary information.

The player from Greece couldn’t access his account after making a deposit of €15. Despite having contacted the casino and provided the necessary documentation, the issue remained unresolved. He had been scheduled for a Skype call to verify his account, but failed to attend due to work-related issues. We had extended the complaint resolution timer twice, offering him the opportunity to respond and reschedule the call.

The player found this delay unreasonable and was disappointed with the inefficient verification process. The complaint was ultimately rejected due to the player’s lack of response to further inquiries from us, preventing any further investigation or resolution. To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. MostBet Casino has an average customer support, judging by the results of our testing. A single training injury can transform a favourite into an underdog, and you will lose money because of something that didn’t even happen yet at the time of placing a bet.

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The casino had also demonstrated non-compliance with responsible gambling policies by ignoring his request for permanent blocking. We had provided advice on how to request self-exclusion more effectively and extended the response time by 7 days. The player from Portugal had difficulties with Mostbet casino, which refused to honor his withdrawal request. We asked him for more details about his problem and for any communication he had with the casino. However, the player did not respond to our messages and questions, hence we were unable to investigate further and had to reject the complaint.

The casino had explained that verification could take up to 60 days and confirmed that the player’s account had been unfrozen. The https://1ex-bet.com/ player had confirmed that the issue was resolved, his account had been unblocked, and he had been able to withdraw his funds. The player from Russia had had an issue with the KYC procedure at an online casino.

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A specific feature in Safari or Chrome browsers allows you to bring a shortcut for quick access to the home screen. Functionally and externally, the iOS version does not change from the Android application. You will get the same vast opportunities for betting and access to lucrative bonuses anytime. We transferred all of the essential functions and features of the bookmaker’s website software.

These disadvantages and advantages are compiled based on the analysis of independent experts, as well as user reviews. You can sign up for the affiliate program to join Mostbet as a partner. Mostbet has its own way of enticing more players to sign up, and this is by offering sign-up and welcome bonuses. Promo Codes are regularly updated and refreshed so that customers always have the best selection of deals available. Make your first deposit and get a 100% bonus up to 122 EUR and 22 Bet Points.

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The platform also emphasizes proactive communication, regularly updating users on any changes in policies or new features through notifications and updates. This ensures that users are always informed and can make the most of their experience on the site. Additionally, the FAQ section is meticulously curated to provide answers to the most common questions, further aiding users in finding solutions independently. Here, you will find a registration form that requires basic personal information.

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In order to adequately compensate bettors for taking this risk, the final odds in accumulators are determined by multiplying the odds of each individual selected bet. Bettors who prefer to place bets at Mostbet using mobile devices can use a special adaptive mobile version of the site. It completely copies the main company portal, which allows customers to comfortably use the full range of available functions.

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His account had been blocked due to difficulties in providing information about account top-ups made with cryptocurrency. The player had suggested that access to his transaction history could have helped retrieve the necessary information. We had intervened and communicated with the casino on the player’s behalf. After further discussion, the casino had moved to the next stage of account verification, which was a video call. Subsequently, there had been a delay in the player receiving his winnings. Upon our enquiry, the casino had confirmed that the player’s account was unfrozen and the player had confirmed receiving his winnings in full.

There is only one channel of communication for all questions related to account freezing/blocking – email id@mostbet.com.You need to wait for the decision of our experts. Once verification is complete, we will send you a notification to your email address.We hope that the final decision will be positive and you will get back to the game! You have the option of depositing via credit and debit cards and other payment methods. Withdrawals are processed back to the original payment method, or alternatively, processed via local bank transfer if this is the easiest for you.

In essence, the customer support services are a cornerstone of the platform’s commitment to user satisfaction and engagement. By providing timely and effective assistance, the platform ensures that users can fully enjoy their time without unnecessary interruptions or frustrations. Upon signing in to the platform, new users are greeted with a generous welcome bonus, designed to kickstart their adventure. This initial boost is complemented by a series of ongoing promotions tailored to keep the excitement alive. Regularly updated offers ensure that both casual browsers and dedicated patrons have something to look forward to, enhancing their engagement with the platform. Regularly checking for new features or bonuses can enhance your experience and potentially increase your chances of success.

After reopening the complaint at the casino’s request, the player had finally been verified, and he confirmed a successful withdrawal. The player from Hungary had made two withdrawals in USDT from Mostbet and received less money due to unfavorable exchange rates. He hadn’t been adequately informed about these rates in advance and couldn’t locate this information in the rules. Despite our attempts to assist, the player did not respond, thus we were unable to investigate further and had to reject the complaint.

Players that used their welcome bonus can proceed to explore ongoing promotions. These include regular slot tournaments with impressive prize pools, weekly 10% cashback offers, and VIP deals. The player from Brazil had the account frozen after several unsuccessful attempts to withdraw his winnings. The player from Bulgaria is experiencing difficulties accessing their account. The player from Hungary had their bonus winnings cancelled without further explanation.

As such, we were unable to assist further and the complaint had been rejected. The player from Croatia had faced an issue with his mobile number verification on the casino platform, which was preventing him from making withdrawals. Despite having contacted customer support, he had not received any response. After the player had raised the issue with the Complaints Team, they contacted the casino for clarification.

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The player from Germany repeatedly asked the casino to close his account. Due to the account remaining open, he incurred a loss of 120€ and requests a refund. The player from Quebec has been experiencing a delay in account verification for about 10 weeks.

Despite having previously deposited 160, he reported that the funds had disappeared. The Complaints Team had reached out to the player for more information about his situation to assist him better. However, due to the lack of response from the player, we had to reject the case as we couldn’t proceed with further investigation or provide potential solutions. The player from Italy experienced difficulty logging into his account even after trying to reset his password. Despite multiple attempts to contact customer support, he did not receive a response.

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